Vyatta NOS documentation

Learn how to install, configure, and operate Vyatta Network Operating System (Vyatta NOS), which helps to drive our virtual networking and physical platforms portfolio.

show tech-support

Displays a consolidated report of system information.

show tech-support [ brief ] [ save [ filename ] | save-uncompressed [ filename ] ]

Information is sent to the console.

brief
Displays a summary of show version, show configuration commands, show interfaces, show ip route, and show log commands.
save
Saves the support information to a compressed (.gz) file. The file name takes the format hostname tech-support timestamp gz, where hostname is the host name configured for the Vyatta device and timestamp is the time the file was saved in the format YYYY-MM-DD-hhmmss.

For local files, a rotation mechanism limits the number of output files to 100; that is, creating a file after the first 100 files causes the oldest file to be deleted.

save-uncompressed
Saves the support information to an uncompressed file. The file name takes the format hostname tech-support timestamp, where hostname is the host name configured for the Vyatta device and timestamp is the time the file was saved in the format YYYY-MM-DD-hhmmss.

For local files, a rotation mechanism limits the number of output files to 100; that is, creating a file after the first 100 files causes the oldest file to be deleted.

filename
The name of a file to which to save the support information. Refer to “Usage Guidelines” for details.

Operational mode

Use this command to display a technical report that provides consolidated information about system components and configuration.

Note: Only administrative (admin)-level users can run the command.

This information is valuable for debugging and diagnosing system issues. You should provide the technical report whenever you open a case with Ciena technical support.

Technical support information can be saved to a hard disk (including a Flash disk or USB device), an FTP server, or an SCP server.

The default local technical support directory is /config/support.

If a file name is specified, the support information is saved to the filename.hostname.tech-support.timestamp file, where hostname is the host name configured for the Vyatta device and timestamp is the time the file was saved.

If an absolute path is prefixed to the file name, the file is saved in that location. Otherwise, the file is saved to a location relative to the default path, which is the /config/support directory. An FTP or SCP server can also be specified.

The following table shows how to specify the syntax for files from different file locations.

Table 1. Specifying locations for the file
Location Specification

An absolute path

Use standard UNIX file specification.

A relative path

Specify the path name relative to the default directory.

FTP server

Use the following syntax for filename:

ftp://user:passwd@host/file

where user is the user name on the host, passwd is the password associated with the user name, host is the host name or IP address of the FTP server, and file is the file name, including the path.

SCP server

Use the following syntax for filename:

scp://user:passwd@host/file

where user is the user name on the host, passwd is the password associated with the user name, host is the host name or IP address of the SCP server, and file is the file name, including the path.

The following example shows how to display a technical report of consolidated system information.


vyatta@R1:~$ show tech-support
----------------
Show Tech-Support
----------------
----------------
CONFIGURATION
----------------
----------------
Vyatta Package Changes
----------------
Version:      999.larkspurse.06200031
Description:  999.larkspurse.06200031
Copyright:    2006-20Vyatta, Inc.
Built by:     autobuild@Vyatta.com
Built on:     Sun Jun 20 07:31:17 UTC 2010
Build ID:     1006200731-27ea461
Boot via:     image
Uptime:       16:28:05 up  9:56,  1 user,  load average: 0.00, 0.00, 0.00
----------------
Configuration File
----------------
interfaces {
    dataplane dp0p1p1 {
        address 192.168.1.82/24
        duplex auto
: